If you have been denied an account from a bank or credit union, and ChexSystems was used in the decision process, this information will help you understand what may have contributed to that decision.
Chex Systems, Inc. provides account verification services to its financial institution members to aid them in identifying account applicants who may have a history of account mishandling (for example, people whose accounts were overdrawn and then closed by them or their bank). Each report submitted to ChexSystems remains on file for five years. You can order a report to learn what information, if any, is listed in your consumer file at ChexSystems. Learn more>
Answers about Identification
The Office of the Comptroller of the Currency provides answers and solutions for questions about identification methods used by banks, use of social security numbers, and fingerprints. Learn more>
Consider contacting a financial counselor to review your ChexSystems report with you.
Financial Education Providers offer one-on-one financial education, free classes and workshops to help you learn about managing your finances. You can find a schedule of upcoming classes and workshops being offered on the Financial Education Calendar.
- American Financial Solutions
- Clearpoint Credit Counseling Solutions
- El Centro de la Raza
- Solid Ground – Financial Fitness Boot Camp
- YWCA Economic Resilience Initiative
Financial Counseling for Veterans
Patty Jackson, CFPB Financial Coach
9881 Bridgeport Way SW, Lakewood WA 98499
Office: 253-777-0556 / Cell: 253-341-8134
Ask the Consumer Financial Protection Bureau – Information for service members. Learn more>