Tax Preparation


United Way’s FREE Tax help is available in your neighborhood and in your language from IRS-certified volunteers. They’ll help you get all the credits you qualify for and file your return electronically, so you’ll get your refund fast. The best news: No appointment needed and no fees to pay.

Spread the Word!  Download flyers here>

3 Easy Ways to File Taxes:

  1. Visit one of United Way’s 27 locations to get help filing taxes today.
  2. File online at at home—free for anyone making less than $64,000.
  3. Visit one of United Way’s assisted self-preparation labs where someone will be available to help answer questions as needed as you file your own taxes online using

Learn more>

Tax Law Changes – Delayed Refunds and ITIN Renewals

Last year’s PATH Act included a broad range of tax provisions, with two significant ones impacting our community this year. The United Way blog features these changes (in English and Spanish).  In short the changes are:

Delayed Refunds

  • The IRS is screening all tax returns that claim the Earned Income Tax Credit and refundable portion of the Child Tax Credit. This will impact most low-income individuals and families.
  • Refunds will only begin being distributed for these returns starting February 15th, 2017, though the delay may be longer.
  • United Way recommends that taxpayers file when they normally would during the season.

Learn more about delayed refunds (English)>
Learn more about delayed refunds (Spanish)>

ITIN Renewals

  • An Individual Taxpayer Identification Number, or ITIN, is a number used by the IRS to process taxes of taxpayers who are not eligible for a Social Security Number.
  • ITINs with the middle digits of 78 and 79 (e.g. 9XX-78-XXXX) are required to renew their ITINS. ITINS that have not been used for the past three tax seasons will also need to be renewed.
  • United Way recommends that taxpayers with ITINS that need to be renewed to send in the paperwork to renew ITINs prior to tax season or first thing in January when our tax sites open as to avoid further delays with the processing of their tax returns.

Learn more about ITIN renewals (English)>
Learn more about ITIN renewals (Spanish)>

Spread the Tax Refund Love

Volunteer with United Way’s FREE tax preparation campaign. Learn more>

Impact of the King County Free Tax Preparation Program

With the skills and talents of 900+ volunteers, who provided 45,000 hours of service this season, United Way of King County broke records and had their most successful season yet!

  • 21,750 tax returns prepared for low-and-moderate income families and individuals, which represents a 9% increase over last year
  • $29.1 million in refunds with $9.4 million coming directly from the Earned Income Tax Credit
  • 3,035 referrals, a 50% increase over last year, to financial resources such as Basic Food, Healthcare, and Utility Assistance that helps keep households financially stable year round
  • 166 individuals put over $59,000 into savings bonds to help save for the future, representing a 42% increase in savings

Need Help? Ask a Librarian 24/7

Free Tax Help is available at the Seattle Public Library. For locations and times refer to the Calendar of Events and search Free Tax Help.  Calendar of Events> .

Need help or have a comment? Use “Ask a Librarian” by:

AARP Tax Aide

AARP offers tax preparation and assistance for low and moderate-income individuals aged 60 and older. To locate the nearest AARP Tax-Aide site, call 888-227-7669 or  Learn more>

The University of Washington Federal Tax Clinic

The Tax Clinic represents taxpayers who have ongoing disputes with the Internal Revenue Service. Under current income guidelines, taxpayers who earn from $27,075 per year (for single taxpayers) to $64,475 per year (for a family of five) can receive representation from the clinic.  No fee is charged for their services. Call 866-866-0158.  Learn more>

What Immigrant Workers Need to Know About Tax Obligations

The webinar presented by the National Immigration Law Center, Restaurant Opportunities Center United, and Rutgers University School of Law Federal Tax Law Clinic reviewed tax compliance requirements for low-income immigrant workers, the use of ITINs (Individual Taxpayer Identification Numbers) in tax law, and common tax questions and scenarios for immigrant workers in the restaurant industry and beyond.

The YouTube recording of the webinar and is available from